Desktop Management

The Desktop Management Interface (DMI) generates a standard framework for managing and tracking components in a desktop, notebook or server computer, by abstracting these components from the software that manages them. The development of DMI marked the first move by the Distributed Management Task Force (DMTF) into desktop-management standards.[1] Before the introduction of DMI, no standardized source of information could provide details about components in a personal computer.

Today’s competitive business scenario requires you to meet and exceed business service levels and maximize end user satisfaction, while reducing operating costs. This calls for initiatives such as infrastructure optimization, proactive problem management with minimum business disruptions, visibility into end user experience, reduced time to provision new infrastructure etc.

IT organizations are also under increasing pressure from executive management to demonstrate and improve the business value of their existing IT investments.

Zensly Desktop Managed Services offer broad portfolio of services from Asset lifecycle management to ongoing desktop management, 24×7 help desk, problem and change management, proactive monitoring and maintenance, application packaging and distribution. The service delivery will be based upon unique SLA requirement of each organization.

Zensly's Desktop Managed Services:

  • Reduction in operational costs up to 40%
  • Optimized IT Infrastructure for higher availability, adaptability, performance and security.
  • Minimized downtime and improved productivity.
  • Maximize ROI by capitalizing on existing IT infrastructure investment.
  • Single point of accountability across all geographies
  • Dedicated and experience team to manage complex server environment leaving your strategic resources free for core tasks
  • Providing superior, proactive, On-demand customer service.
  • Minimize downtime and cycle-time of deploying new applications and servers.
  • More accountability, agility and better return on IT.
  • Procurement assistance
  • Standard built, staging and imaging
  • Standard built, staging and imaging
  • First level acclimatization support with changes
  • Management, Maintenance and Support Services
  • Install, move, add, change (IMAC)
  • Technology refresh
  • Patch Collection, analysis, testing ,deployment & compliance
  • Software distribution and support
To understand your requirements fully please contact us for a friendly introduction.
Desktop Management


  • Incident Management
  • Problem Management
  • Network Management
  • Security Management
  • Help Desk

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